Términs and conditions

RETURN / WITHDRAWAL / UNILATERAL REVOCATION OF REQUESTED ORDER

Return/Withdrawal/Unilateral revocation of the requested order: In accordance with the provisions of Law 47/2002 on Retail Trade (Ley 47/2002 de Ordenación del Comercio Minorista), the CLIENT (natural or legal persons who acquire, use or enjoy the product as final recipients) will be entitled to revocation of the requested order within a period of 14 business days from the receipt of the products. Any return, withdrawal or revocation in the execution of the purchase agreement must be communicated in writing to THE SELLING PARTY. To proceed with the return, the CLIENT must communicate with THE SELLING PARTY by e-mail, or by mail, to establish the appropriate return channels (return number, form and delivery address of the return shipment). In the event of exercising this right of withdrawal, the customer will be responsible for the return and damage of the products or merchandise.